Capital Punishment for Identity Thieves

I am in hell and apparently all the people around me who are supposed to be "helping" are complete idiots at best.  You may ask what has prompted such ugliness...IDENTITY THEFT!

About 4 months ago, my husband's identity was stolen by some audacious individual in NYC.  I spent hours upon hours closing accounts, recreating passwords, answering inquiring emails, talking to fraud departments and completing forms to ensure that this person could not destroy our entire financial well being.  Today I find that it has started again.

You see you can put a fraud alert on your all holy consumer credit by completing some paperwork.  Well that lasts for 3 months (by the way no one sends an email stating that the alert is off the account).  You can get a 7 year alert on your ssn but only if you complete a huge document and the go to your local police department to file a report.  The cops must love this as the instructions telling you to see your police all include a letter to show them if they refuse to file the report.  Well I believe the Buffalo cops are busy with other things and I did not relish going to the station so i only did the 3 month report.  Now I am now experiencing my punishment.

I have to refill the reports.  I just had a huge fight with my bank.  BTW did you know that a bank is now forbidden to give out the branch phone numbers?  WTF?  So apparently even though i closed the account, someone was able to debit $500 and they want me to pay the overdraft fee? The customer service guy at the bank informed me "sometimes you can still get money if you close the account".  Is he a complete idiot or am I for speaking with him?  Obviously the guy was new and confused but come on.  This is ridiculous.

I think the identity thieves are in bed with customer service personnel.  The customer service people I am dealing with apparently never finished 1st grade.  First you have to explain the situation only to be moved to another help person.  Then you explain it to them only to be told you are wrong.  I am told what is happening to me cannot happen. WOW - I am an anomaly.

I can't write any more because I have to physically go into the bank as my situation cannot be handled on the phone.  Of course, I found that out after an hour on the phone.

I am going to start a new grass roots effort to demand capital punishment for all identity thieves.  Or even better, we should make them deal with the customer service rocket scientists.  That would be worse!